Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volume, processing may take a little longer — you will be notified.

Shipping Time

Standard delivery takes 3–5 business days depending on your location.

Remote areas may require additional time.

Shipping Charges

Shipping fee varies depending on product weight and delivery location.

Final shipping cost will be shown at checkout before you confirm your order.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.

You can track your order anytime through our tracking portal (if available).

Incorrect Address

Please ensure your address is entered correctly.

We are not responsible for delays or failed deliveries due to incomplete or wrong address details.

Damaged or Missing Items

If your order arrives damaged, missing, or incorrect:

Contact us within 24–48 hours of delivery.

Provide order number + clear photos/videos of the issue.

We will replace or refund according to our Refund Policy.